Mayor's Hotline

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In 2018, we created 38,793 requests for services based on your concerns and answered more than 16,000 calls and emails from citizens.  Every month, we will post the Hotline Report on this page.

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Your Opinion

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We value your comments, ideas and opinions and look forward to hearing from you. Please include your name in your email so we can provide a personal response. Unsigned emails may not be answered.

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Duties: Review and rule on appeals submitted to the City for false alarm fees assessed to users.

Appointment Process: Appointed by Mayor - no Council approval.

Special Qualifications: 2 Citizens of the City; 1 from alarm company with less than 750 alarm users; 1 from alarm company with more than 750 but less than 5,000 alarm users; 1 from alarm company with more than 5,000 alarm users.


Clifford Buckingham, ADT Security Services (More than 5,000 alarm users) (4/29/2018 - 4/28/2020)

Mike Meredith, Security Equipment, Inc (750-5,000 alarm users) (1/22/2018 - 1/21/2020)

Dan Ward, (Less than 750 Alarm Users) (1/22/2018 - 1/21/2020)

James Quaites (9/9/2018 - 9/8/2020)

Adam Rokes, Citizen at Large (7/12/2018 - 7/11/2020)


Meeting Notes: 

January 2019

February 2018

September 2018

September Report

September 2016 Minutes

January 2017 Report